Help Center

Getting started

• How long does delivery take? Most stores are built and delivered within 24 hours after checkout.
• Do I need Shopify? Yes — Shopify runs separately (~$1/month intro). We build the store; Shopify hosts it.
• Do I need experience? No experience required. We hand you a complete store plus training.

Your store

• What's included? A complete niche store, pre-loaded winning products, branding, policies, and email templates.
• Can I change the niche? You'll pick your niche during checkout onboarding.
• Can I edit the store after delivery? Yes — the store is yours. You have full Shopify admin access.

Payments & refunds

• What if it doesn't work? 90-day guarantee — if you don't make $20 back, we refund you and pay you $50 (see full terms in the Refund Policy).
• What payment methods do you accept? All major credit/debit cards and Apple Pay via our secure checkout.
• Is my payment info secure? Yes — payments are processed by a PCI-compliant provider over 256-bit SSL.

Still need help?

Email us at support@ecomsites.design and we'll get back to you within 24 hours.